Crowdfunder FAQs

Please find commonly asked questions below concerning our Crowdfund :

When will the taproom open?
Sadly we hoped for the 1st of November and we’re not really in the position we’d hoped to be in. We signed the lease back in July and thought we’d be given access straight away, giving us plenty of time to get the site open. However this has been pushed back multiple times for some of the following reasons. We will also keep you more informed and give updates as we get them. 
 
When will the Unique Team Raptor T-shirts be available?
These mystery t-shirts will be shipped roughly mid November 2024.

What if I bought a launch event ticket but can’t make it?
We understand not having a set date makes this tricky to plan for, but we will give advance notice when we have a date. If you’ve bought a ticket but can’t go, you can use the money spent on a ticket as bar spend instead. (We can also transfer the full amount to online store credit too if preferred).

When does the Team Raptor Membership start?
For online purchases the discount can be applied as soon as you receive the code by email (excluding other Crowdfunder perks). We’ve also changed the start date of when your membership officially starts from date of purchase to the date the taproom launches. Team Raptor member discounts can be honoured at our current Sneinton Market Taproom from 1st of November 2024, just show your discount email at the bar.

Do you get a physical card when you become a Team Raptor Member?
No, we want to make sure Team Raptor Members get their discounts without having to carry something with them.

We gave it some thought and we didn’t want people to have to carry around single-use plastic to prove they’re a member so we’re planning to have a digital card for when the new taproom opens. Failing that we will have your name and details on file so you can enjoy your discounts by just telling our bar staff a few details if needed.

How do Team Raptor Membership online discounts work?
You’ll be given a fairly generic discount code specific to your discount level which you’ll need to add in the promo section when placing an order. This discount code will only work if your Team Raptor Membership email address is used. This means if non members try use that discount code with their email address it won’t reward them with this discount you’ve earned by pledging.

If we find a way of doing this automatically through Shopify we will make that happen. Also if you forget to put the discount code in and let us know we will refund you the difference.

Can I purchase more than one Crowdfunder perk at once?
Of course. We wanted to offer perks in a variety of ways so you can pick exactly what you want.

When will the Crowdfunder end?
we'll be running the crowdfund up untill we move into the New Taproom. Some perk options may be retired before the date.

What will the new taproom look like?
Keep an eye out on our socials for updates or sign up to our mailer here.